Basics of Human Resource Management — DU Bachelor of Management Studies Previous Year Question Papers

5. 6. (a) Do you agree that healthy industrial relations depend more on effective grievance handling and proper discipline procedures than on trade unions? Explain your answer with suitable reasons. (8) (b) Do you think on-the-job training methods are more effective than off-the-job training methods for improving employee skills and performance? Give reasons and examples to support your answer. (a) How far do you agree that effective Human Resource Planning is the foundation of organizational growth and what problems may arise if manpower planning is ignored by management? (b) How far do you agree that fair wage policies and fringe benefits play a major role in reducing employee turnover and increasing organizational loyalty? (7) 7. Explain any three of the following : (a) Types of collective bargaining (b) succession planning (c) Six Sigma 1. Explain the role and status of a human resource manager in an Indian company facing the large exodus of its skilled and effective personnel to big multinational corporations setting up business in India. (15) 2. According to you, should organizations rely more on internal sources of recruitment for filling vacancies or should they prefer external recruitment to bring fresh talent and new ideas? Explain both sides with suitable reasons. (15) 3. Mariam has been a data processing supervisor for two years. She is in the process of selecting a candidate for a programmer trainee position she has created. Her plan is to develop the trainee into a system analyst within two years. Since this is a fast track, she needs a candidate whose aptitude and motivation are high. Fourteen candidates applied for the job in the employment section of the human resource department. Six were women, eight were men. An employment specialist screened the candidates for Mariam using a carefully prepared interview format that included questions to determine job- related skills. Six candidates, three women and three men, were referred to Mariam. Mariam then conducted structured, in-depth interviews and further narrowed the selection to one woman and two men. Her boss, a company vice president, agrees with her judgment after hearing Mariam’s description of the candidates. However, Mariam’s boss feels particularly unsure of the abilities of the female candidate. From the selection interview, past job experience and education, there is no clear indication of the candidate’s ability to perform the job. The vice president is insistent that Mariam should screen the candidate with a programmer aptitude test devised by a computer manufacturing firm. The test had been given four years ago, and some of the most successful current analysts had scored high on it. Mariam went to the human resource department and asked them to administer the test to the ‘questionable’