Refund & Cancellation Policy
Try before you buy: every subject has a free preview (about the first 30% of the notes), and all question papers are free. Please read the preview before purchasing.
Last updated: 2 October 2026
Cancellation
Paid notes are digital content. Once your payment is verified and the notes are unlocked on your account, the order is complete and can't be cancelled. If you change your mind before we verify your payment, message us with your UTR and we'll cancel the order and refund you in full.
No refunds after access
Because the full notes are available to you as soon as access is granted, we don't offer refunds after that point — including for change of mind or not needing the subject any more. The free preview is there so you can decide first.
When we always refund
- Double payment — you paid twice for the same order. We refund the extra payment.
- Overpayment — you paid more than the order total. We refund the difference.
- Access not given — your payment is verified as received but we haven't unlocked your notes within 3 days. You can choose a full refund or immediate access.
- Order cancelled by us — for example if a subject can't be delivered. Full refund.
If you paid less than the order total, we'll ask you to pay the difference or refund what you paid — your choice.
How to request a refund
Message our helpdesk on WhatsApp at +91 93761 80015 with:
- the email you used at checkout,
- the UTR / UPI reference number of the payment, and
- a short note on what went wrong (a payment screenshot helps).
We check every request against our payment records and reply within 2 working days. Approved refunds are sent back by UPI to the account you paid from, usually within 5–7 working days. Your bank may take a little longer to show it.
Misuse
Accounts closed for sharing, reselling or other misuse under our Terms of Service are not eligible for a refund.
Questions? Message our helpdesk on WhatsApp at +91 93761 80015 or use the feedback form.
