Fundamentals of Organisation Behavior — DU Bachelor of Management Studies Previous Year Question Papers

3. What is perception in the. context of Organisational Behaviour? What are the common perceptual errors or distortions in 08? How do errors in perception influence managerial decisions? (18) 4. Critically evaluate Maslow's and Herzberg's theories of motivation, drawing comparisons and contrasts through relevant workplace examples. (18) 5. (a)Your organization is undergoing digital transformation, but many employees resist the change. How would you apply change management strateg.ies to overcome this resistance? (9) (b) Discuss the relevance of Trait Theory in understanding leadership, i,ncluding both its contributions and criticisms." (9) 6. .Writ.e short notes on any two of the following : (b) Transactional Analysis (c) Types of Conflicts 2. Question No. 1 is mandatory. 1. Laura is the Associate Director of a non-profit agency that provides assistance to children and families. She is the head of a department that focuses on evaluating the skill-building programs the agency provides to families. She reports directly to the agency leadership. As a whole, the agency has been cautious in hiring this year becaus.e of increased competition for federal grant funding. However, they have` also suffered high staff turnover. Two directors have left as well as three key research staff and one staff person from the finance department. Laura has a demanding schedule that requires frequent travel; however, she supervises two managers who in turn are responsible for five staff members each. Both managers have been appointed within the last six months. Manager 1 : Kelly has a specific background in research. She manages staff who provide research support to another department that delivers behavioral health services to youth. Kelly supports her staff and is very organized; however, she often takes a very black and white view of issues. Upper level leadership values Kelly's latest research on the therapeutic division's services. Kelly is very motivated and driven and expects the same from her staff. Manager 2: Linda has a strong background in social science research and evaluation. She manages staff that work on different projects within the agency. She is known as a problem solver and is extremely .supportiv.e of her -staff. She is very organized and has a wealth of experience in evaluation of family services. Linda is very capable and can sometimes take on too much. The managers are sensing that staff. are becoming over worked as everyone takes on increased responsibilities due to high staff turnover. Staff have also mentioned that