Service marketing for Tourism and Hospitality — DU B.A.(V.S.) Tourism Management Previous Year Question Papers

Programme
B.A.(V.S.) Tourism Management
Paper type
GE
Paper code
6134400036
Exam years
2025–2025

Service marketing for Tourism and Hospitality is a GE paper in Semester VII of B.A.(V.S.) Tourism Management at Delhi University (paper code 6134400036). 1 previous year question paper from 2025 are listed below; view or download each original PDF.

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2025 question papers

2025

B.A.(V.S.) Tourism Management

6134400036

What was asked in the 2025 Service marketing for Tourism and Hospitality paper?

Text of the nov dec 2025 DU question paper (UPC 6134400036), so you can see what gets asked before opening a PDF.

Vocational Studies 2. Part of the questions to be attempted together. 3. Altempt any 5 questions. 1. Discuss the role and significance of services in tourism and hospitality. How do services contribute to destination competitiveness? 2. Discuss the importance of effective complaint management. What strategies can hotels and tourism organisations use to handle customer complaints? 3. Explain market segmentation, targeting, and positioning (STP) for service offerings with reference to tourism and hospitality. 4. Discuss the impact of on line reviews on consumer decision-making and brand reputation in tourism. 5. Explain the Service Marketing Triangle. How is it applied in hospitality organizations to ensure consistent service delivery? 6. Examine the role of employee behaviour and frontline staff in shaping customer perceptions of service quality. 7. Explain product differentiation strategies in service marketing with examples from tourism operators. 8. Describe the role of web marketing and how it has revolutionized destination promotion.

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Frequently asked questions

Where can I download the DU Service marketing for Tourism and Hospitality previous year question paper PDF?
This page lists 1 Service marketing for Tourism and Hospitality question paper for B.A.(V.S.) Tourism Management at Delhi University (2025). Open any paper to view the original PDF or download it. It is free and needs no login.
Which years of Service marketing for Tourism and Hospitality question papers are available?
Service marketing for Tourism and Hospitality papers are available for 2025.
What is the paper code (UPC) of Service marketing for Tourism and Hospitality?
The Unique Paper Code for Service marketing for Tourism and Hospitality in B.A.(V.S.) Tourism Management is 6134400036.
Which semester is Service marketing for Tourism and Hospitality taught in?
Service marketing for Tourism and Hospitality is a GE paper in Semester VII of B.A.(V.S.) Tourism Management, according to DU's published scheme.

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