General Management — DU B.Com. (Hons.) Previous Year Question Papers

1. (a) Examine the contributions of neo-classical approach to the development of modern management thoughts. (9) (b) "Contingency Approach to management is a common sense approach." Comment. (a) "The work of Taylor and Fayol is essentially complementary." In the light of this statement, compare the ideas of Taylor and Fayol. (9) 2. (a) "To co-ordinate is to harmonise all the activities of an organization in order to facilitate its working and its success." In the light of above statement, explain the role of coordination in integrating the various functions of management. (9) (b) What is division of labour? Discuss the advantages and disadvantages of Division of Labour. (9) "To manage is to forecast and plan, to organize, to command, to co-ordinate and to control." Comment on this statement by describing the functions of management and the interdependence between them. (18) 3. (a) "No organisation can achieve its objectives without systematic planning." Elaborate this statement and also discuss the limitations of planning. (9) (a) "Organisation structure refers to the differentiation and integration of activities and authority roles and relationships." Explain any three types of organisational structures. (9) (b) "Planning is a process by which a manager looks to the future and discovers alternative courses of action open to him." In the light of this statement, discuss the steps involved in the planning process. 4. (a) What is motivation? Explain the nature and importance of motivation. (9) (b) Define leadership. Discuss the different styles of leadership. (9) (a) Critically examine Herzberg's Motivation Hygiene Theory and compare it with Maslow's Need Hierarchy Theory. (9) (b) Explain the process of communication. Discuss the significance of communication in business organizations. (9) 5. (a) Explain the importance of control in a business enterprise. Discuss the main principles of an effective control system. (9) (b) "Management in the 21st century requires adapting to rapid change, embracing technology, and leading diverse, global teams with empathy." Explain this statement highlighting the challenges that manager's face in today's rapidly changing business environment? (9) Write short notes on any three of the following : [6 marks each (6x3=18)] (b) Workplace Diversity (d) Techniques of Control (e) Performance and Reward Perceptions