Human Resource Development — DU B.Com (P) Previous Year Question Papers

(b) Describe the key roles and responsibilities of an HR Manager in modern organisations. How do these roles support both employee and organisational growth? (9) Trace the evolution of HRD as a discipline. What are the key milestones in its development? How have contemporary issues such as remote workforce, digital transformation, and diversity & inclusion reshaped HRD practices? (9) What are the primary components of Human Resource Development (HRD) that contribute to both individual and organisational growth? (9) What is meant by Potential Appraisal? How does it differ from Performance Appraisal? Discuss the significance of both in identifying and nurturing talent within an organisation. (9) (d) Discuss the role of Systems Development and rewards in supporting organisational efficiency and employee productivity. (9) 3. (a) What is a Learning Assessment Centre? Describe in detail the various techniques and tools used in Learning Assessment Centres with examples. (b) Describe the differences between individual learning and group learning. How can HRD programs address both effectively? OR (c) Discuss Behaviour Modeling and Self-Directed Learning as modern approaches to HRD. (9) (d) What is Transactional Analysis? How does it help in improving interpersonal relations at the workplace? (9) 4. (a) Discuss the different types of learning methods used in HRD programs, such as formal training, on-the-job training, e-learning, and experiential learning. How do these methods cater to different learning styles and employee needs? (9) (b) “Training and Development needs are determined by the gap between current and desired performance levels.” Comment on this statement, explaining the process of Training Needs Assessment (TNA) and its importance for organisational success. (9) (c) In what ways is training vital for maintaining a competitive edge in the current business scenario? Discuss the key roles and challenges faced by HRD Training Managers in modern organisations in planning and implementing training programs. (9) 5. (a) (b) Write short notes on any TWO of the following : (i) Role Play Method (ii) Sensitivity Training (iii) In-basket Exercise (iv) Vestibule Training (4,4) Attempt the Case Study given below : Enhancing Engagement in Digital Learning at BrightWave Solutions BrightWave Solutions, a fast-growing IT services company headquartered in Bengaluru, employs over 500 professionals specialising in software development, cloud services, and data analytics. The company operates in a highly competitive industry where continuous upskilling is essential for survival. To stay ahead, BrightWave decided to implement a large-scale digital training initiative aimed at equipping employees with skills in emerging technologies such as Artificial Intelligence, Cloud Computing, and Cybersecurity. Training Program Design: The HR team introduced an off-the-job, on line training program using a Learning Management System (LMS). Key features included: