Communication in Professional Life — DU Skill Enhancement Courses Previous Year Question Papers

Professional .Life (SOL) 1. What is interpersonal communication? Discuss the major barriers to interpersonal communication and suggest ways to overcome them. 2. Explain the principles of workplace email etiquette. Why is clarity and tone important while drafting professional emails? 3. Discuss the role of social media in professional communication. What precautions should employees take while creating and sharing content on line? 4. Write a letter to the Municipal Commissioner requesting immediate repair of the broken streetlights in your locality, whicll have become a safety hazard. 5. You are applying for the position of a receptionist in XYZ Company. Write a cover letter for the same along with your resume 6. You work as a Manager in the finance department of ABC Company. You have noticed some unusual expense claims from a couple of employees. Write a memo to those employees, seeking explanation for the same. Conclude the memo with a final warning that such activities should not be repeated in the future