Human Resource Management — DU B.Com. (Hons.) Previous Year Question Papers

(a) Define Human Resource Management. Explain its scope in modern organizations. (9) (b) Explain the role of HR policies in effective management of employees. (9) (a) Discuss the competencies required by an HR manager. (9) (b) Explain workplace diversity and empowerment as emerging challenges of Explain the meaning and importance of Human Resource Planning Discuss different sources of recruitment used by organizations. Describe the steps involved in the employee selection process. Explain the meaning and objectives ofjob analysis. 3. (a) Define training. Explain its advantages for employees and organizations. (b) Discuss on-the-job training methods. (b) Describe the importance of soft skills training at the workplace. (a) Define performance appraisal. Explain its benefits to employees. (9) (b) Discuss the process of performance appraisal. (9) (b) Discuss the importance ofjob evaluation in compensation management. (a) Sunrise Textiles Ltd. started receiving complaints from employees regarding unequal workload distribution and lack of communication with supervisors. Some employees also reported delays in resolving their problems related to leave approval and overtime payments. As a result, employee dissatisfaction increased and productivity started declining. The HR department decided to introduce a formal grievance handling procedure. They created a grievance committee, encouraged employees to report issues without fear, and ensured timely investigation and resolution of complaints. Based on the above case, answer the following questions: (i) What is meant by employee grievance? Explain any two common causes of employee grievances in organisations. (ii) How can a proper grievance redressal mechanism improve employee satisfaction and organisational performance? (9) (i) Employee health and safety (iii) Talent management (iv) Work-life balance