People Management — DU B.Com. (Hons.) Previous Year Question Papers

Generic Elec�ve Course- 7.2 (GE-7.2): People Management CREDIT DISTRIBUTION, ELIGIBILITY AND PRE-REQUISITES OF THE Course title & Credits Credit distribution of the Pre-course criteria requisite of Code the course Lecture Tutorial Practical/ Class XII People Management Learning Objectives: The course aims to provide an overview to the learners of what it means to be an effective people manager. The programme is designed in such a manner so that the learners can develop leadership and communication skills and manage people in an Organisation effectively. Learning Outcomes: After completion of the course, learners will be able to: 1. Perform meditation techniques (Brain stilling exercise) for mind management 2. Create a personal development plan for oneself 3. Demonstrate decision making skills and prepare Time Management framework in real life situations 4. Analyse the applicability of People First Strategy in an Organisation. 5. Demonstrate team building skills and leadership qualities 6. Conduct team evaluation and assessment. 7. Demonstrate skills to resolve conflicts in an Organisation and lead teams. Course Contents: Unit 1: Managing and Evaluating Oneself (11 hours) Mind Management, Time Management, Tackling Time Robbers, Planning workload, Active Listening, Decision Making - steps, Managing your Manager, Evaluating and building a personal development plan for oneself. Unit 2: Managing and Motivating Others (11 hours) Basics of People Management and its significance, Difference between People Management and Human Resource Management; impact of individual and Organisational factors on people management, Motivating Others - Employee First Strategy: Employee First Customer Second. Developing Intrinsic Motivation amongst People - People First Strategy: Emerging cases. Unit 3: Building Team and leading people (15 hours) Part A: Building Team and Peer Networks Team Building Process, Managing Diversity in Teams, Competency mapping, Team Roles, Team Identity, Team Charter, Team Performance, Managing Behaviour of people in groups, 360 Degree Feedback as a Development tool. Group Dynamics, Challenges of getting work done; Significance of prioritization and assigning work to team members, Importance of peer networks in an Organisation. Part B: Leading People & Resolving Conflicts Leading people to achieve the vision and mission of the Organisation. Leadership for high performance culture, Leadership Styles for creating conducive Organisational climate and culture of excellence. Managing different types of conflicts in an Organisation, Problem solving and quality improvement process.Leading people to achieve the vision and mission of the Organisation. Leadership for high performance culture, Leadership Styles for creating conducive Organisational climate and culture of excellence. Managing different types of conflicts in an Organisation, Problem solving and quality improvement process. Unit 4: Managing Evaluation and Assessment (8 hours)