Performance Management — DU B.Com. (Hons.) Previous Year Question Papers

13. All parts of a question are to be answered together. Q1: (a) What does performance management mean? What are its features and objectives? Explain the process , of performance management in detail. (18 marks) "b) What are the characteristics of an ideal performance management system (PMS)? Explain the different types of PMS. (9 marks) (c) There has been a move from performance appraisal to performance management. Do you agree with this statement? Discuss and state the key differences between performance management and performance appraisal with suitable examples. (9 marks) b) Critically examine the features, merits and demerits of Management by Objectives (MBO)? (c) What do you mean by action planning in performance Management? Elaborate the steps that should be followed for an effective performance management action plan? (9 marks) (c) Discuss the 360-degree Feedback as a development tool. Also mention the precautions which should be -ta en while introducing 360-degree Feedback system. (9 marks) C3: (a) Briefly explain the concept and different types of learning organisations. (•) How can employees be compensated on the basis of their performance? Explain the various types of performance linked compensation. (9 marks) íc) Discuss the tools of learning, according to Peter Senge Model. (9 marks) (d) Define Performance Related pay. What are the various types of Performance Related pay. (9 marks) 0.4: (a) What is career planning? Explain the nature, advantages and limitations of career planning. (9 marks) (b) Discuss the role of coaching and mentoring in the developmental process of an employee. How far do you think it motivates employees? Explain with suitable examples. Q5: Write explanatory notes on any three of the following: (3x6=18 marks) (a) Principles of performance management (b) Significance of Career Planning (c) Critical Incident Method (d.) Criteria for Performance Related Pay (e) Performance feedback and counselling