Learning and Development in Organisations — DU B.Com (P) Previous Year Question Papers

1. (a) Learning is a relatively permanent change in the behaviour of an individual. Discuss the characteristics of learning and why is it important to learn. (9) (b) Differentiate between Training, Development, and Education. How does Learning and Development contribute to organizational efficiency? (a) What is the Cognitive Theory of learning? How does it differ from behavioral theories? (b) Describe the learning strategies with relevant examples employed to improve the effectiveness of learning process. (9) (b) Briefly discuss the various theories of Personality. (9) (a) Describe the process of creativity. How can a manager encourage creative thinking in employees? (b) Explain the various approaches to the development of personality. (9) 3. (a) Selecting right leaning methodologies is crucial for effective education. Discuss the key factors to be considered while selecting leaning methodologies. (9) (b) Discuss the Case Study method in detail. How does it help in improving critical (9) thinking skills? (a) Define Computer-Aided Instructions. fi;wi does it improve leaming outcomes for students. Explain with the help of suitable examples of cAl platforms. (9) (b) Coaching focuses on achieving specific goals while mentoring focuses 8n long term career advancement. Explain the two methods and their significance in employee /n\ (a) What do you understand by Guidance? Differentiate between Career Guidance and Personal counselling for employees. (9) (b)Positionrotationhelpstodevelopbroaderskillsets.Discusstheabovetechniqueandhow it benefits both employees and employers. (9) 5.(a)Areputedautosalescompanywith5000plusstaffobservesthatnearly20to25percent of the employees quit the company within few years of joining. Moreover, perfomance of thosewhostaywiththecompanyisnotsatisfactory.Thetopmanagementishighlyworried and wants a solution. In the view of above case: i)DoyoufeelimprovementintheTrainingandDevelopmentProgramofthecompanycan help in this case? Suggest with reasons to support your answer. (4.5) i) Sensitivity training ii) E-1eaming iii) Vocational Guidance (6) In the dele florich